Shipment processing time

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Regular post with tracking and drop-off without signature. If you prefer delivery by Courier with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your orders will be calculated and displayed at checkout.

  • Shipping method: Standard
    Shipment cost: 6€
    Estimated delivery time: 2-4 business days

Actual shipping costs may vary because some items are charged at the dimensional weight instead of the actual weight. Shipping and handling charges are based on the product type, quantity, weight, processing, packaging and shipping destination. Each product will incur its own delivery charge.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Audiotehnika is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes).

Damages

Audiotehnika is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Klix payment methods

With us, you can use a newer and safer payment method – Klix. This solution was developed by Citadele bank and it safeguards your data and money. Klix allows you to pay with a card, make a direct bank payment from the bank account and pay in instalments by receiving an online loan offer and signing it from your phone.

Klix Pay by Card is an option to pay with VISA and Mastercard cards. When paying for the first time, the payment form gives the customer an opportunity to save card data on the Klix app. If you agree to save the card data, future payments with Klix on any site will be faster because the card data field will be automatically filled. Klix card system conforms to the provisions of the relevant data security standard PCI DSS.

Klix Bank Payments from your bank account. It is a fast and safe payment method allowing you to pay for the purchase online. To make a payment, choose your bank, log in and confirm the payment. Klix is a safe payment initiator, which provides the service in accordance with the European Union directive Payment services (PSD 1) – Directive 2007/64/EC.

Klix Pay Later allows the customers of the online shop to make a purchase today but pay for it later.

To learn more about Klix interest-free payment possibility for 1, 3 or 6 months, read more here.

When making a purchase and choosing Klix Pay Later, the customers of online shop will have an opportunity to receive offers from Klix partners-lenders, compare and choose the offer most relevant to them, as well as remotely sign the loan agreement for the purchase.

Who can purchase products through a loan?

  • Any permanent resident of Latvia and Lithuania can purchase products through a loan.
  • The borrower needs to have steady, official monthly income.
  • Borrower’s age: from 18 to 80 years old.
  • Loan amount: from EUR 50 to EUR 7000.
  • Loan term: from 1 to 36 months.
  • For purchases from 1400 EUR, down payment of min. 10% has to be made.
  • To formalise a loan, a qualified Smart-ID or AS Citadele Banka online banking system, as well as a passport or ID card are needed.

To promote responsible shopping, we imposed a restriction that with Klix Pay Later one person can borrow no more than EUR 7000 within a period of 30 days.

To use Klix more easily, we recommend downloading the Klix app from the play store or app store and completing registration. Pay with a couple of clicks – fast and easy.

Contact Us

If you have any questions about this Order & Delivery Policy, you can contact us: